Call Centers
RRHA Call Center
Toll Free: (833) 750-RRHA (-7742)
Maintenance Call Center
Monday-Friday, 8:30 am–5 pm: (804) 780-8700
After-hours, weekends, & holidays: (804) 780-4100
Office Locations & Hours
Administrative Office
600 E Broad Street
Richmond, VA 23219
(Floors 4 & 5)
Hours of Operation:
Monday-Friday: 8:30 am–5 pm
Resident Walk-in Hours:
Tuesday: 9 am–12 pm (Noon)
Thursday: 1 pm–4 pm
HCVP & Tenant Selection Office
918 Chamberlayne Parkway
Richmond, VA, 23220
Hours of Operation:
Monday–Friday: 8:30 am–5 pm
Walk-in Days:
Tuesday: 9 am–12 pm (Noon)
Thursday: 1 pm–4 pm
Mailing Address
Richmond Redevelopment and Housing Authority
P.O. Box 26887
Richmond, VA 23261-6887
Other Contacts
Contact the Resident Advocate
The RRHA Resident Advocate (Ombudsmann) serves as a neutral and impartial intermediary to help resolve concerns or disputes involving RRHA’s Public Housing and Housing Choice Voucher Programs.
Contact a Specific Department
Public Safety
RRHA Tip Line: (804) 780-4244
Public Housing & HCVP Waitlists
Housing Choice Voucher (HCV) Program
HCVPLeasing@rrha.com
For voucher holders with questions or concerns about their lease, rent, or utility allowance amounts; trying to find a rental unit; turning in a leasing packet, etc.
HCVPInspections@rrha.com
For voucher holders or landlords with questions or concerns about inspections or abatements
HCVPCertificationsDept@rrha.com
For voucher holders with questions or concerns about their annual recertification, submitting a household change (in family composition, income, employment, marital status, etc.), pending terminations, etc.
HCVPPortability@rrha.com
For a voucher holder of RRHA or any other PHA with questions or concerns about porting
Finance & Procurement
For vendors: purchasing@rrha.com
Invoices: accounts.payable@rrha.com
Property Management
Contact information for each community can be found on our communities page.