RRHA's lease enforcement fact sheetRRHA's lease enforcement fact sheet

2021 Lease Enforcement Fact Sheet

We have done our part. Now it’s up to the families to do theirs.

After an exhaustive year of knocking on doors, making calls, sending mailings, conducting counseling, filling out paperwork for rent relief assistance, and more, RRHA is making a final push to reach out to families who are still delinquent.

Key Points:

  • RRHA will resume lease enforcement in January 2022.
  • RRHA is partially funded by HUD and generous donations; rent payments are necessary to cover operating expenses so that we can continue to provide affordable housing.
  • RRHA has applied more than $2.1 million dollars in rental assistance to qualified families’ accounts.
  • “Come Current” outreach campaign encourages RRHA families who are behind in their rent to bring their balances current.
  • If families need assistance, they must let their property manager know.
  • Repayment Agreement plans are available with monthly payments capped at 10% of the family’s monthly adjusted income.
  • No resident owing $50 or less will be evicted.

Last Updated: January 10, 2022
Originally Published:
July 9, 2021

About the “Come Current” Outreach Campaign

RRHA has worked diligently to minimize the number of lease enforcement by reaching out to residents who are behind in their rent and offering repayment agreements, services, and resources to bring their accounts current and stay housed.

To help residents comply with their payment agreement obligations and avoid evictions, RRHA will continue to provide social services and financial education, including assistance with qualifying for and locating funding resources. 

All RRHA public housing families have the opportunity to:

  • Meet with their property manager to discuss their account and available resources: RRHA offers resources that range from financial assistance options, budgeting, employment assistance, and free or nearly free childcare.
  • Enter into a repayment agreement: The plan adds 10% of the owed balance to the household’s monthly rent until the family is current.
  • Apply for rent relief: Households can check their eligibility for the Virginia Rent Relief Program (RRP) at dmz1.dhcd.virginia.gov/RMRPEligibility
  • Get an adjusted rent payment: Rent is determined by household income. If there is a situation where income decreases, families can get their rental amount adjusted downward in proportion to the drop in income.

To ensure the campaign reached as many RRHA families as possible, outreach strategies have included:

  • Phone calls and other direct outreach by RRHA property managers
  • Email announcement to all known resident email addresses (2,453 recipients)
  • Letters mailed to all families behind on their rent
  • Placement of orange “URGENT” cards on doors of those owning $1,000 or more 
  • Door-to-door canvassing for hard-to-reach residents
  • Announcements on RRHA’s social media accounts and website, rrha.com
  • Paid advertising with TV, radio, digital, and bus boards
Why it's crucial to catch up on your rent

Come Current on Your Rent — We Can Help

About the Lease Enforcement

To the extent permitted by HUD and funding resources, RRHA does not intend to evict any tenants who are acting in good faith to comply with their payment agreement obligations.

  • Over 1,000 households were still behind as of September 2021. RRHA has re-examined its tenant records to ensure that delinquent amounts are accurate and accounted for. As the largest public housing authority in the Commonwealth, housing nearly 4,000 families, RRHA will naturally have a greater total number of lease enforcement cases than smaller counterparts. 
  • RRHA is not permitted by HUD to write off or forgive delinquent rent payments. Every resident who is delinquent has been given the opportunity to enter into a payment arrangement. RRHA has assisted and will assist delinquent residents with locating and qualifying for funding resources to assist them in complying with their payment agreements. 
  • If necessary, unlawful detainers will still give families 30 days to enter a repayment plan.
  • Effectively ending “cascading late fees,” RRHA implemented a permanent policy change that reduces late fees to $5.00, which is only assessed when the current month’s rent remains unpaid as of the 9th of the month.
  • No resident owing $50 or less will be evicted. 
  • RRHA’s lease enforcement plan of action incorporates recommendations from legal and advocacy organizations that represent public housing families.

About RRHA’s Self-Imposed Enforcement Freezes & Financial Support

RRHA has closely followed and often exceeded, all lease enforcement moratoriums.

RRHA’s Angela Fountain and KISS FM’s Miss Community Clovia encourage all RRHA families who are behind on rent to get in touch with their property management office. “This is serious…Don’t think that because the eviction moratorium has been extended that it will be extended again…”

Aired July 20, 2021

Clovia Lawrence, "Miss Community" on Radio One

1,545 Public Housing Units Currently Behind on Rent as Eviction Moratorium Nears End

by Henry Graff, NBC12 | July 8, 2021

NBC12 News Report: 1,545 public housing units currently behind on rent as eviction moratorium nears end
NBC12 | July 8, 2021 | Watch video and read article