As a participant in the Tenant Protection Voucher (TBV) Program, you have an opportunity to select and rent decent and affordable homes in the private market.
Access the online resident portal
Log into your account to pay your rent online, check the status of your payments and review your payment history.
Get involved with the Resident Advisory Board (RAB)
RRHA is seeking RRHA residents and HCVP participants to serve on the Resident Advisory Board (RAB). Advise on policies and programs that impact you, your family, and your neighbors! Forms are no longer being received after March 19, 2021.
Moving with your voucher
Process for moving within the Richmond metropolitan area:
Process for transferring with your voucher to another jurisdiction:
- Have lived in their current unit for at least a year and be eligible to move under their current lease agreement
- Have a current and completed annual recertification
- Meet Family Obligations
The participant must review the HCVP briefing video. At the conclusion of the presentation, the family must sign the Acknowledgement Letter and email it to HCVPleasing@rrha.com.
RRHA will mail the Leasing (RFTA) Packet to the family’s last known address, which includes:
- Contract Document Checklist
- Requirements for Participating HCVP Landlords
- Request for Tenancy Approval
- Disclosure of Information on Lead-based Paint and/or Lead-based Paint Hazards
- Disclosure of Information on Interior Air Quality and Mold
- Smoke Detector Requirements
- Relative Rule Form
- Landlord/Owner Tax Information
- Mandatory Authorization of ACH/Direct Deposit Terms and Conditions
- Mandatory Authorization of ACH/Direct Deposit
- Side Payments
- Tenancy Addendum
- Map Of Jurisdiction
- Rent Affordability Calculation
- Payment Standards
- Utility Allowance Sheets for each dwelling type
The family has 120 days from the voucher issuance date located on the voucher to search for and secure a unit.
The family can utilize the paperwork within the RFTA and under the leasing department to select a unit that meets all requirements.
Once you select a unit, the RFTA and all applicable documents must be completed by the landlord, and submitted to HCVP in one of the following methods:
- Email – HCVPleasing@rrha.com
- Mail – 918 Chamberlayne Parkway Richmond, VA 23220
- Drop-box at the administrative offices located at 918 Chamberlayne Parkway Richmond, VA 23220
Upon receipt of the RFTA, staff will complete an ownership verification and send an email confirmation once the RFTA has been received.
RRHA will assess your selected unit to determine its affordability
The Rent Reasonableness Analysis ensures that the rent to the owner is reasonable in the current market, based on rents for like unassisted units in the immediate vicinity.
The analysis is based on nine (9) HUD factors which include the location, utilities, quality, size, unit type, age, amenities, housing services, and maintenance.
If the requested rent is not affordable, and owner is not willing to decrease to an affordable rent amount, participant will require a new RFTA to search for another unit.
If the rent amount is affordable, the unit will be scheduled for an inspection per HUD’s Uniform Physical Condition Standards – Voucher (UPCS-V).
An RRHA Inspector will contact the property owner to inspect the proposed unit to ensure the unit is safe, decent, and sanitary.
If the unit fails the initial inspection, the Inspector will schedule a re-inspection of the unit.
If the unit passes inspection, the participant will reach out to the landlord to execute a lease and establish a move-in date.
The family and/or landlord must forward a copy of the executed lease to email@example.com to generate a Housing Assistance Payment (HAP) Contract.
RRHA will enter into a Housing Assistance Payment (HAP) Contract with the owner who leased the unit to the family.
RRHA will email the HAP Contract to the owner for signature.
Once the signed HAP contract has been received HCVP will execute and attach a signed copy to the Landlord Portal.
Thereafter, RRHA will begin making agreed-upon payments directly to the property owner on behalf of the family. The Housing Assistance Payments are released at the beginning of the following month.
The family then pays the difference between the actual rent charged by the landlord and the amount subsidized by the program.
It is illegal for a landlord to ask the participant for “side payments”.
HCVP Participant FAQs
RRHA’s HCVP program services the Richmond Metropolitan area which includes the City of Richmond, Hanover County (Ashland), Henrico County, and Chesterfield County.
RRHA does not complete a credit check on residents/applicants applying to any of the PBV properties; however, a credit check may be required by the apartment complex as they sometimes have criteria that differ from RRHA.
Yes. You must be in good standing and current on your rent with no outstanding balances. If you are currently in a repayment agreement you must continue to pay the agreed-upon amount. If you default on payments, you may risk losing their PBV housing assistance.
Prior to eligibility completion you will receive a verifications checklist. Each property may require different documentation and you will be made aware of those required documents during your eligibility screening with RRHA. age and older.
Yes. RRHA will conduct a criminal background screening on ALL household members 18 years of age and older. The PBV Property Management may conduct a separate criminal background screening as well as credit screenings on household members 18 years of age and older.
Depending on the selection criteria of the PBV Property Management balances owed to previous landlords must be satisfied or paid in full.
Participants are able to seek safe, decent, and affordable housing of their choice, such as a house, townhouse, or apartment.
For your specific payment standard, look at the payment standard sheet included in your package for an estimated amount. This figure includes the total housing cost of rent and utilities.
You may be required to pay a security deposit. The landlord can charge any amount not to exceed one month’s rent as per state law.
Vouchers are issued for 120 calendar days. A voucher extension may be available as a reasonable accommodation.
You may if the property is less than your payment standard or your portion of the rent will not be more than 40% of your monthly-adjusted income.
No. All additional household members must be approved by RRHA. Residents should reach out to their specialist if there is an expected household composition change (i.e. pregnancy, marriage, custody of a minor child etc.) Additions to the Household are granted due to birth, adoption or court-awarded custody. This request must be submitted to your Assisted Housing Specialist via an interim change form for review prior to occupancy of the unit.
Additions to the household are granted due to birth, adoption, court-awarded custody or marriage. This request must be submitted to your Assisted Housing Specialist via an interim change for review prior to occupancy of the unit
There is an allowance based on the utilities paid by the tenant.
Residents may be required to pay utilities in addition to the established rent.
This depends on the gross rent of the property, the maximum subsidy that the housing authority will pay, and your income.
All balances must be paid prior to final approval by new property management company.
You can move into the unit the same day or any day after up to 30 days of the passed UPCS-V inspections.
Residents will have to reapply to return into housing. If the resident exits the PBV program NOT in good standing the resident must wait one full calendar year before reapplying to re-enter into housing.
For more information, contact: